Refund policy
At BIT (managed by Commerce Sense), we back our products with a 100% satisfaction guarantee. What you see is exactly what you get!
Return Window: You have 14 days after receiving your item to request a return.
Eligibility: Items must be unused, undamaged, and in their original packaging.
Damaged or Wrong Items: If your order arrives broken or doesn't match our pictures, send us photo/video proof within 48 hours for a free replacement or full refund.
How to Start: Send your order number and request directly to our corporate support channels:
Email: team.commersense@gmail.com
WhatsApp: +92 319 9747793
Refund Time: Once received and inspected, your refund will be processed back to your original payment method within 3-5 business days.